Khoros, LLC

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Job Locations IN-Remote
At Khoros, our passion is to help the world’s best brands create customers for life. We build products we’re proud of, and we’re passionate about customer success. As part of the Vista Equity family, you’ll receive best-in-class development opportunities and the ability to work with customers like Samsung, HP, Sony, and Visa.  The Khoros engagement platform comprises an Online Community, Social Media Management and Messaging products for social customer service, social support, and social media marketing teams to listen, respond and act on customer conversations – creating deep relationships and fostering brand loyalty and advocacy. We as a company follow our core values of:   Accountability - We embrace an ownership mentality   Customer-Centricity - We are obsessed with achieving customer value   Agility - We move with urgency and purpose   We’re looking to add a Senior Software Engineer to an already awesome engineering organization. You’ll help us build an industry-leading platform in the digital contact center space. We value teamwork, autonomy and delighting customers with excellent products, and would love to talk to you about it!
Category
Development
ID
2023-3107
Job Locations IN-Remote
At Khoros, our passion is to help the world’s best brands create customers for life. We build products we’re proud of, and we’re passionate about customer success. As part of the Vista Equity family, you’ll receive best-in-class development opportunities and the ability to work with customers like Samsung, HP, Sony, and Visa.  The Khoros engagement platform comprises an Online Community, Social Media Management and Messaging products for social customer service, social support, and social media marketing teams to listen, respond and act on customer conversations – creating deep relationships and fostering brand loyalty and advocacy. We as a company follow our core values of:   Accountability - We embrace an ownership mentality   Customer-Centricity - We are obsessed with achieving customer value   Agility - We move with urgency and purpose   Khoros is seeking a Senior Operations Engineer to add to our Engineering  team. The mission of a Senior Operations Engineer is to become an expert in all areas of our infrastructure, from AWS to kubernetes to our datastores. The ideal candidate is somebody with years of experience building, operating, and managing modern cloud architectures and infrastructures, ideally with a focus on container orchestration tools like Kubernetes. Additionally, they bring deep knowledge and expertise in datastores such as Cassandra, Elasticsearch, Kafka and MySQL. They also understand the importance of continuous observation and monitoring of the entire platform and being the place where problems are solved, not passed off. We’re a team that believes in working and growing together with kindness - you should believe in that too.
Category
Development
ID
2023-3087
Job Locations IN-KA-Bangalore
Senior Project Manager Group: Professional Services   At Khoros, our passion is to help the world’s best brands create customers for life. We build products we’re proud of, and we’re passionate about customer success. As part of the Vista Equity family, you’ll receive best-in-class development opportunities and the ability to work with customers like Samsung, HP, Sony, and Visa.  The Khoros engagement platform comprises an Online Community, Social Media Management and Messaging products for social customer service, social support, and social media marketing teams to listen, respond and act on customer conversations – creating deep relationships and fostering brand loyalty and advocacy. We as a company follow our core values of:   Accountability - We embrace an ownership mentality   Customer-Centricity - We are obsessed with achieving customer value   Agility - We move with urgency and purpose   As a Senior Project Manager at Khoros, you will be responsible for the successful delivery of our customers’ projects.  Do you enjoy working with customers to bring their vision to life?  Are you organized, articulate, and detail oriented?  Do you have the hard skills necessary to drive a project schedule and soft skills necessary to satisfy customers while doing it? If so, then we’ve got the dream job for you! We are seeking an individual who possesses a unique mix of strong project management experience, social understanding, and technical knowledge to join our growing team. This is an important role, in which you will be responsible for launching new customer communities, social care solutions, and technical projects.
Category
Customer
ID
2023-3069