Khoros, LLC

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Job Locations IN-Bangalore
ABOUT KHOROS   Khoros, formerly known as Lithium + Spredfast, is the leading customer engagement platform providing Social Media Marketing, Care and Monitoring Solutions. Khoros Customer Engagement Platform is built to turn siloed knowledge into enterprise value, and customers into contributors. By connecting consumer insights across all departments, Khoros gives companies the ability to run their business with their customers, anticipating their needs and accelerating sales, loyalty, and innovation. With 2,000+ customers, including 52 of the Interbrand 100. Khoros has ten offices globally and powers approximately 500 million digital interactions every day. From social media to online communities and messaging to digital customer care, Khoros helps companies authentically connect with customers throughout their journey.   ROLE   We’re looking to add a Software Engineer II to an already awesome engineering team. You will be responsible for building and maintaining multiple SaaS applications in the social media space. You will work in small, cross-functional teams and love delivering value to our customers through shipping code. We deploy as often as we can and would love you to deploy to production beginning day one.   WHAT YOU’LL DO ?   - Develop and unit test high quality code to implement features - Perform code reviews and improve code quality by applying solid design principles - Exhibit end-to-end ownership of a feature/task/bug - Collaborate with team making sure deliverables are delivered on time with high quality - Suggest design/code changes to improve Product Features   WHAT WE ARE LOOKING FOR ?   - A Graduate in Computer Science or equivalent degree   - Experienced in building enterprise grade products for minimum of 2 years, that are built on microservices and are highly scalable   - Well versed with the server-side programming with minimum of 1 years of experience in Java   - Experience with AWS Services(Dynamo DB, ECS, SQS and Kinesis) WHAT WOULD ADD VALUE ?   - Experience with Open source technologies like Elasticsearch, Solr   - Experience with git, pull requests and good software development practices   - A good understanding of Social media domain   - Knowledge of practical Agile and Scrum   - Experience in JS framework like React or Angular (4.0 onwards) YOU BELIEVE - Solving user’s problems is more important than anything else and you take pride in seeing a happy customer - Meaningful user experiences are the focus of teams and the work that they do   - Autonomy is awesome and technology will shape the future   - Engineering is about getting things done, incrementally and optimally     WHY SHOULD YOU JOIN OUR TEAM ? Awesome Culture - Performance Driven - Flexible Working hours   Great Benefits - Health, Dental & Vision insurance - Gym Allowance - Generous leave policy   Competitive Compensation - Among the best in industry - Annual bonus   Equal employment opportunity - Our employment practises      OUR VALUES            We earn trust through our actions and attitudes    We win and grow as one team We listen learn and lead to help our customers succeed
Category
Development
ID
2022-2679
Job Locations IN-Bangalore
ABOUT KHOROS   Khoros, formerly known as Lithium + Spredfast, is the leading customer engagement platform providing Social Media Marketing, Care and Monitoring Solutions. Khoros Customer Engagement Platform is built to turn siloed knowledge into enterprise value, and customers into contributors. By connecting consumer insights across all departments, Khoros gives companies the ability to run their business with their customers, anticipating their needs and accelerating sales, loyalty, and innovation. With 2,000+ customers, including 52 of the Interbrand 100. Khoros has ten offices globally and powers approximately 500 million digital interactions every day. From social media to online communities and messaging to digital customer care, Khoros helps companies authentically connect with customers throughout their journey.   ROLE   We’re looking to add a Software Engineer II to an already awesome engineering team. You will be responsible for building and maintaining multiple SaaS applications in the social media space. You will work in small, cross-functional teams and love delivering value to our customers through shipping code. We deploy as often as we can and would love you to deploy to production beginning day one.   WHAT YOU’LL DO ?   - Develop and unit test high quality code to implement features - Perform code reviews and improve code quality by applying solid design principles - Exhibit end-to-end ownership of a feature/task/bug - Collaborate with team making sure deliverables are delivered on time with high quality - Suggest design/code changes to improve Product Features   WHAT WE ARE LOOKING FOR ?   - A Graduate in Computer Science or equivalent degree   - Experienced in building enterprise grade products for minimum of 2 years, that are built on microservices and are highly scalable   - Well versed with the server-side programming with minimum of 1 years of experience in Java   - Experience with AWS Services(Dynamo DB, ECS, SQS and Kinesis) WHAT WOULD ADD VALUE ?   - Experience with Open source technologies like Elasticsearch, Solr   - Experience with git, pull requests and good software development practices   - A good understanding of Social media domain   - Knowledge of practical Agile and Scrum   - Experience in JS framework like React or Angular (4.0 onwards) YOU BELIEVE - Solving user’s problems is more important than anything else and you take pride in seeing a happy customer - Meaningful user experiences are the focus of teams and the work that they do   - Autonomy is awesome and technology will shape the future   - Engineering is about getting things done, incrementally and optimally     WHY SHOULD YOU JOIN OUR TEAM ? Awesome Culture - Performance Driven - Flexible Working hours Great Benefits - Health, Dental & Vision insurance - Gym Allowance - Generous leave policy Competitive Compensation - Among the best in industry - Annual bonus Equal employment opportunity - Our employment practises  OUR VALUES                                 We earn trust through our actions and attitudes                                             We win and grow as one team                                 We listen learn and lead to help our customers succeed
Category
Development
ID
2022-2678
Job Locations UK-London
At Khoros, our passion is to help the world's best brands create customers for life. We build products we’re proud of, and we’re passionate about our customers’ success. As part of the Vista Equity Family, you’ll receive best in class development opportunities and the ability to work with customers like Samsung, HP, Sony, and Visa.   We are looking for a stellar Business Development Representative who is fluent in German to help attract enterprise customers to the Khoros brand. You will be reaching out to strategic target companies to help generate interest in our awesome suite of product offerings. You’ll also work closely with sales leaders to research and develop call strategies, messaging and territory development. As part of your onboarding, you will receive world-class sales training.
Category
Sales
ID
2022-2677
Job Locations US-Remote
At Khoros, our passion is to help the world's best brands create customers for life. We build products we’re proud of, and we’re passionate about our customers’ success. As part of the Vista Equity Family, you’ll receive best in class development opportunities and the ability to work with customers like Samsung, HP, Sony, and Visa.   As a Performance Engineer within our Professional Services Application Engineering team, you are an expert, identifying optimized Khoros back-end customizations for our customers. On a day-to-day basis, you will be responsible for understanding customer goals and identifying appropriate technical solutions, communicating effectively with both technical and non-technical customers, and working with colleagues throughout the design and delivery lifecycle. If you're looking for a role where your recommendations are highly impactful to the customer, this is it.
Category
Customer
ID
2022-2673
Job Locations IN-Bangalore
ABOUT KHOROS   Khoros, formerly known as Lithium + Spredfast, is the leading customer engagement platform providing Social Media Marketing, Care and Monitoring Solutions. Khoros Customer Engagement Platform is built to turn siloed knowledge into enterprise value, and customers into contributors. By connecting consumer insights across all departments, Khoros gives companies the ability to run their business with their customers, anticipating their needs and accelerating sales, loyalty, and innovation. With 2,000+ customers, including 52 of the Interbrand 100. Khoros has ten offices globally and powers approximately 500 million digital interactions every day. From social media to online communities and messaging to digital customer care, Khoros helps companies authentically connect with customers throughout their journey.   Role (Operations Engineer III ( Devops): Khoros is seeking an Operations Engineer to add to our Infra Ops team. The mission of an Operations Engineer is to learn, maintain, troubleshoot, and evolve our Cloud infrastructure. The ideal candidate is somebody with several years of experience operating and building modern cloud architectures and infrastructures.  Additionally, they bring operational experience with datastores such as Cassandra, Elasticsearch, Kafka and MySQL.  They also understand the importance of continuous observation and monitoring of the entire platform and being the place where problems are solved, not passed off. We’re a team that believes in working and growing together with kindness - you should believe in that too. Job Duties: - Use configuration management tools (Chef, Ansible) to reliably build infrastructure and keep it up to date - Administer AWS resources, in particular EC2, S3, Kinesis, RDS and Elasticache - Monitor and maintain datastores such as Elasticsearch, MySQL, Cassandra, Kafka - Automate tasks with custom software (Python, Ruby) - Manage and evolve Kubernetes clusters - Mentor and help earlier-career team members - Assist engineering teams with infrastructure consultation - Respond to incidents and participate in an on-call rotation   Minimum Requirements: - Bachelor’s degree or equivalent work experience - 2-4 years of operational experience with open source tech like Kubernetes and Docker - 2-4 years of experience with datastores such as Cassandra, Elasticsearch, Kafka, and MySQL - Configuration management with Chef, Ansible, Puppet or similar tech - Experience building and maintaining infrastructure in a cloud environment   Preferred Requirements: - Experience managing and maintaining AWS infrastructures - Experience managing and maintaining Azure infrastructures - 2-4 years of professional programming experience - Experience building and managing CI/CD pipelines (Jenkins preferred) - Experience using monitoring and observability tools such as DataDog, Nagios. Prometheus and Graphana   WHY SHOULD YOU JOIN OUR TEAM ?   Awesome Culture - Performance Driven - Flexible Working hours Great Benefits - Health, Dental & Visual insurance - Gym Allowance - Well stocked Pantry - Commute and leave allowance - Generous leave policy Competitive Compensation - Among the best in industry - Annual bonus Equal employment opportunity - Our employment practises    OUR VALUES                  We earn trust through our actions and attitudes                   We win and grow as one team                  We listen learn and lead to help our customers succeed
Category
Development
ID
2022-2662
Job Locations IN-Bangalore
ABOUT KHOROS Khoros, formerly known as Lithium + Spredfast, is the leading customer engagement platform providing Social Media Marketing, Care and Monitoring Solutions. Khoros Customer Engagement Platform is built to turn siloed knowledge into enterprise value, and customers into contributors. By connecting consumer insights across all departments, Khoros gives companies the ability to run their business with their customers, anticipating their needs and accelerating sales, loyalty, and innovation. With 2,000+ customers, including 52 of the Interbrand 100. Khoros has ten offices globally and powers approximately 500 million digital interactions every day. From social media to online communities and messaging to digital customer care, Khoros helps companies authentically connect with customers throughout their journey.   ROLE We’re looking to add a Software Engineer II to an already awesome engineering team. You will be responsible for building and maintaining multiple SaaS applications in the social media space. You will work in small, cross-functional teams and love delivering value to our customers through shipping code. We deploy as often as we can and would love you to deploy to production beginning day one. WHAT YOU’LL DO ?   ● Develop and unit test high quality code to implement features ● Perform code reviews and improve code quality by applying solid design principles ● Exhibit end-to-end ownership of a feature/task/bug ● Collaborate with the team making sure deliverables are delivered on time with high quality.   WHAT WE ARE LOOKING FOR ? - A Graduate in Computer Science or equivalent degree - Experienced in building enterprise grade products for minimum of 2 years, that are built on microservices and are highly scalable - Well versed with Java programming language along with Application Program Interface (API) and including at least one RDBMS preferably MySQL - Experience with IntelliJ IDEA CE or any other IDE - Experience on React.js, Javascript - Knowledge of branching and merging strategies with source control management system GIT - Follow standard engineering principles and practices. Familiarity with Agile methodologies is a plus. - Strong oral and written communication skills. WHY SHOULD YOU JOIN OUR TEAM ?   Awesome Culture - Performance Driven - Flexible Working hours Great Benefits - Health, Dental & Visual insurance - Gym Allowance - Well stocked Pantry - Commute and leave allowance - Generous leave policy Competitive Compensation - Among the best in industry - Annual bonus Equal employment opportunity - Our employment practises    OUR VALUES                  We earn trust through our actions and attitudes                          We win and grow as one team                  We listen learn and lead to help our customers succeed
Category
Development
ID
2022-2660
Job Locations UK-London
At Khoros, our passion is to help the world's best brands create customers for life. We build products we’re proud of, and we’re passionate about our customers’ success. As part of the Vista Equity Family, you’ll receive best in class development opportunities and the ability to work with customers like Samsung, HP, Sony, and Visa.   Khoros is seeking a talented Security Engineer I to join our growing information security team. As a security engineer, you will be responsible for helping to prevent cyber-attacks on our organization through ongoing monitoring, detection and investigattions. 
Category
Development
ID
2022-2659
Job Locations US-Remote | US-TX-Austin | US-MO-Kansas City | US-CA-San Francisco CA | US
At Khoros, our passion is to help the world's best brands create customers for life. We build products we’re proud of, and we’re passionate about our customers’ success. As part of the Vista Equity Family, you’ll receive best in class development opportunities and the ability to work with customers like Samsung, HP, Sony, and Visa.   Enough about us, are you a passionate salesperson, looking for a bigger challenge? The current state of the world and growing trends of digital transformation have positioned Khoros for explosive growth. We are looking for a dynamic Senior Account Executive to accelerate our trajectory. Here you will have the opportunity to sell to enterprise brands with the solutions to revolutionize their businesses. By joining our team you’ll be part of a proud group of elite sellers that deliver the best outcomes for their customers, for our organization and for themselves.     Why Work at Khoros? At Khoros, connection is at the core of who we are! You'll work with a team of talented Khorosians who are passionate about customer experiences and live by our values -- Earning trust through actions and attitudes, winning and growing as a team, and listening, learning, and leading to help our customers succeed. We’ve been recognized locally and nationally as a Best Place to work year after year because of the culture we’re building around the bright, talented people that work here. We’re stronger when we’re diverse, which means our business relies on having different voices and perspectives at the table. People can be their authentic selves at Khoros because we hire diverse teams by gender, race, sexuality, age, ability, and all other dimensions of identity.  We’re also stronger when we’re equal and transparent. We are committed to equal pay across the organization as well as advocating for equality in the communities where we live and work. We’re proud to offer our software and services to women-owned and minority-owned businesses and nonprofits that do not currently have the capacity to invest in our offerings.  Our generous benefits plans make individuals feel valued and include: flexible paid time off, medical plans, dental and vision plans, life insurance, 401(k) savings plans, gym and wellness benefits. We have 11 offices around the world, and also accept remote applicants. #Li-remote
Category
Sales
ID
2022-2657
Job Locations US-Remote | US-NY-New York
At Khoros, our passion is to help the world’s best brands create customers for life. We build products we’re proud of, and we’re passionate about customer success. As part of the Vista Equity family, you’ll receive best in class development opportunities and the ability to work with customers like Samsung, HP, Sony and Visa. As an Enterprise Account Executive, you will work closely with some of Khoros' most strategic named accounts and take responsibility for directing customer engagements. The successful candidate will understand the customer’s definition of business value and be able to challenge them to think about new ways to differentiate and transform their business. You'll be able to inspire customers by providing thought-provoking and consultative strategies to help some of the world’s most iconic brands the ability to better engage with their customers. The perfect candidate is high-energy, with a strong interest in social business. The ideal candidate will be in the EST time zone. #LI-REMOTE
Category
Sales
ID
2022-2655
Job Locations US-Remote
At Khoros, our passion is to help the world's best brands create customers for life. We build products we’re proud of, and we’re passionate about our customers’ success. As part of the Vista Equity Family, you’ll receive best in class development opportunities and the ability to work with customers like Samsung, HP, Sony, and Visa.     Khoros is seeking a talented and seasoned Senior Quality Engineer to join our growing team. As a Senior Quality Engineer, you will be responsible for validating and automating multiple SaaS applications in the social media space. You will work in small, cross-functional teams and love delivering value to our customers through shipping code. We deploy as often as we can and rely heavily on automation for our quality assurance.
Category
Development
ID
2022-2654
Job Locations US-Remote
At Khoros, our passion is to help the world's best brands create customers for life. We build products we’re proud of, and we’re passionate about our customers’ success. As part of the Vista Equity Family, you’ll receive best in class development opportunities and the ability to work with customers like Samsung, HP, Sony, and Visa.   We're looking for a Senior Leader of Engineering who has the depth of craft and proven ability to develop high-performing, large-scale engineering teams focused on delivering and operating SaaS applications.    You are a passionate engineering leader and people magnet who has earned respect through technical rigor, sound judgment, and leading by example. You will be leading a growing engineering group, with multiple managers across the globe. Teams in your group will often have multiple stakeholders across the engineering organization with varying priorities which you will have to prioritize, focusing on  risk mitigation and overall execution. You will partner with Product Management to help define, communicate, and execute strategy for your organization.
Category
Development
ID
2022-2652
Job Locations IN-Bangalore
ABOUT KHOROS Khoros, formerly known as Lithium + Spredfast, is the leading customer engagement platform providing Social Media Marketing, Care and Monitoring Solutions. Khoros Customer Engagement Platform is built to turn siloed knowledge into enterprise value, and customers into contributors. By connecting consumer insights across all departments, Khoros gives companies the ability to run their business with their customers, anticipating their needs and accelerating sales, loyalty, and innovation. With 2,000+ customers, including 52 of the Interbrand 100. Khoros has ten offices globally and powers approximately 500 million digital interactions every day. From social media to online communities and messaging to digital customer care, Khoros helps companies authentically connect with customers throughout their journey.   WHAT YOU WILL DO ?   * Design and implement features for Marketing products with high quality code * Own the front end modules for new and existing features * Identify and own technological upgrades to keep up with latest UI trends * Work closely with backend engineers to define API contracts * Optimize page load performance * Participate in on-call rotation for the team to address customer concerns   WHAT WE ARE LOOKING FOR ?   * A Graduate in Computer Science or equivalent degree * 3+ years of experience in JavaScript (ES6), HTML and CSS with a good understanding of Data Structures and Algorithms to build web applications * 3+ years of expertise of building and maintaining common libraries in React JS+Redux ,, CSS preprocessors like LESS, SASS * 3+ years of experience with frameworks like webpack and pipelines like Jenkins * Experience working with microservices architecture * Experience in writing and maintaining Unit tests * Experience working with git, pull requests etc.   WHAT WOULD ADD VALUE ?   * Knowledge of deploying applications to docker, kubernetes * An understanding of Social media domain     WHY SHOULD YOU JOIN OUR TEAM ?   Awesome Culture - Performance Driven - Flexible Working hours Great Benefits - Health, Dental & Visual insurance - Gym Allowance - Well stocked Pantry - Commute and leave allowance - Generous leave policy Competitive Compensation - Among the best in industry - Annual bonus Equal employment opportunity - Our employment practises    OUR VALUES                  We earn trust through our actions and attitudes                          We win and grow as one team                  We listen learn and lead to help our customers succeed
Category
Development
ID
2022-2651
Job Locations US-Remote | US-OR-Portland | US-CA-San Francisco CA
At Khoros, our passion is to help the world's best brands create customers for life. We build products we’re proud of, and we’re passionate about our customers’ success. As part of the Vista Equity Family, you’ll receive best in class development opportunities and the ability to work with customers like Samsung, HP, Sony, and Visa.#Li-remote   Enough about us, are you a passionate salesperson, looking for a bigger challenge? The current state of the world and growing trends of digital transformation have positioned Khoros for explosive growth. We are looking for a dynamic Senior Account Executive to accelerate our trajectory. Here you will have the opportunity to sell to enterprise brands with the solutions to revolutionize their businesses. By joining our team you’ll be part of a proud group of elite sellers that deliver the best outcomes for their customers, for our organization and for themselves. 
Category
Sales
ID
2022-2646
Job Locations UK-London
At Khoros, our passion is to help the world's best brands create customers for life. We build products we’re proud of, and we’re passionate about our customers’ success. As part of the Vista Equity Family, you’ll receive best in class development opportunities and the ability to work with customers like Samsung, HP, Sony, and Visa.     Khoros is seeking a smart, ambitious, and motivated person for the Event Marketing Manager role. The role will focus on leading and executing event programs across the region, communicating with multiple, cross-functional teams, and the production and organization of third-party, owned or partner events that help to drive demand. The Event Marketing role will be a part of the EMEA team, and will report into the Director of EMEA Marketing.
Category
Marketing
ID
2022-2645
Job Locations IN-Bangalore
QUALITY ENGINEER II (Mobile) Automation & Manual ABOUT KHOROS Khoros, formerly known as Lithium + Spredfast, is the leading customer engagement platform providing Social Media Marketing, Care and Monitoring Solutions. Khoros Customer Engagement Platform is built to turn siloed knowledge into enterprise value, and customers into contributors. By connecting consumer insights across all departments, Khoros gives companies the ability to run their business with their customers, anticipating their needs and accelerating sales, loyalty, and innovation. With 2,000+ customers, including 52 of the Interbrand 100. Khoros has ten offices globally and powers approximately 500 million digital interactions every day. From social media to online communities and messaging to digital customer care, Khoros helps companies authentically connect with customers throughout their journey. ROLE We’re looking to add a Quality Engineer II to an already awesome engineering team. You will be responsible for validating and automating multiple Mobile applications in the social media space. You will work in small, cross-functional teams and love delivering value to our customers through shipping code. We deploy as often as we can and would love you to deploy to production beginning day one. WHAT YOU’LL DO ? - Grow and maintain an existing suite of Appium/Espresso/XCUITest automation tests - Design and develop manual tests for Mobile applications. - Take complete ownership of release deliverables in your functional areas - Focus on customer centric testing and ensure zero escapes to production. - Be able to mitigate risks for release deliverables and communicate  - Adapt to and suggest process improvements for uplifting product quality - Identify performance/load test scope needed in your functional areas - Work with an awesome team in a fast-paced and collaborative environment  - Mentor junior team members on QA processes and standards and ensure a consistent methodology in the team - Keep track of QA metrics and gate-keep any deviations from the metrics and ensure that corrective action is taken by the team WHAT WE ARE LOOKING FOR ? - 3+ years of experience in Quality Engineering - Excellent knowledge in testing skills- design test plan and test strategy, test cases building and execution. - Hands-on Appium/Espresso/XCUITest automation experience - Hands-on experience with Eclipse or other IDE development tools - Hands on experience using git, pull requests and good software testing practices. - Excellent debugging skills by traversing through logs and data metrics.   WHAT WOULD ADD VALUE ? - Unix scripting, Data pipeline understanding - Basic understanding of social media domain - Should have good exposure to agile principles and scrum-based work-model - Working knowledge of Selenium or other automated testing tools, Rest based services automation, TestNG/ Junit YOU BELIEVE - Solving user's problems is more important than anything else and you take pride in seeing a happy customer - Meaningful user experiences are the focus of teams and the work that they do - Autonomy is awesome and technology will shape the future
Category
Development
ID
2022-2643
Job Locations US-Remote | US-MO-Kansas City
At Khoros, our passion is to help the world's best brands create customers for life. We build products we’re proud of, and we’re passionate about our customers’ success. As part of the Vista Equity Family, you’ll receive best in class development opportunities and the ability to work with customers like Samsung, HP, Sony, and Visa.   Khoros is seeking a talented and seasoned Senior Software Engineer to join our awesome engineering team. You will be responsible for building and maintaining multiple SaaS applications in the social media space. You will work in small, cross-functional teams and deliver value to our customers through regularly shipping code.  This role is fully remote. Individuals can live in any US state. #LI-REMOTE
Category
Development
ID
2022-2642
Job Locations IN-Bangalore
ABOUT KHOROS Khoros, formerly known as Lithium + Spredfast, is the leading customer engagement platform providing Social Media Marketing, Care and Monitoring Solutions. Khoros Customer Engagement Platform is built to turn siloed knowledge into enterprise value, and customers into contributors. By connecting consumer insights across all departments, Khoros gives companies the ability to run their business with their customers, anticipating their needs and accelerating sales, loyalty, and innovation. With 2,000+ customers, including 52 of the Interbrand 100. Khoros has ten offices globally and powers approximately 500 million digital interactions every day. From social media to online communities and messaging to digital customer care, Khoros helps companies authentically connect with customers throughout their journey.    ROLE Khoros is seeking a Reliability Engineer II to join our fast-growing team. As a Reliability Engineer, you will work closely with other SREs and product teams to ensure that our products continue to have great uptime and stability. The Reliability Engineer we’re looking for is highly technical, enjoys puzzles, is comfortable with high-pressure situations, and has excellent communication skills.     WHAT YOU’LL DO ? - You will create and maintain tooling for monitoring, alerting, and diagnosing production and stability issues - You will work closely with internal partners and teams to ensure that we ship software that meets security and SLA requirements - You will debug complex problems across an entire stack and create solid solutions - You will create tooling to support automatic recovery from issues - You will be responsible for keeping the services up and running or getting them back up and running quickly when failures occur      WHAT WE ARE LOOKING FOR ? - 2+ years of software development or scripting experience - Excellent communication skills, both verbal and written - Experience with scripting languages such as shell scripting, python etc - Experience debugging complex problems - Experience with large-scale production systems - Experience with monitoring and observability such as with Datadog, New Relic, Nagios and Sumologic - Experience working in Java IDEs (experience with large/enterprise applications a big plus) - Experience with DevOps engineering or SRE - Experience with AWS or other cloud platform   WHAT WOULD ADD VALUE ?   - Communicator: You possess strong communication skills and enjoy working with customers. -  Team-Oriented: You are capable of embracing the ideas of others (even if they conflict with your own) for the sake of the company and client. -  Driven: You are a driven team player, collaborator, and relationship builder whose infectious can-do attitude inspires others and encourages great performance in a fast-moving environment. -  Entrepreneurial: You thrive in a fast-paced, changing environment and you’re excited by the chance to play a large role. -  Passionate: You must be passionate about online collaboration and ensuring our clients are successful; we love seeing hunger and ambition. -  Self-motivated: You can work with a minimum of supervision and be capable of strategically prioritizing multiple tasks in a proactive manner.   YOU BELIEVE  - Solving user's problems is more important than anything else and you take pride in seeing a happy customer - Meaningful user experiences are the focus of teams and the work that they do - Autonomy is awesome and technology will shape the future   WHY SHOULD YOU JOIN OUR TEAM ?    Awesome Culture   - Performance Driven  - Flexible Working hours   Great Benefits   Dental, Visual & Health Insurance - Gym allowance  - Well stocked Pantry - Commute & Meal allowance - Generous Leave policy   Competitive Compensation    - Among the best in industry - Annual bonus   Equal Employment Opportunity   -Our employment
Category
Development
ID
2022-2638
Job Locations IN-Bangalore
ABOUT KHOROS    At Khoros, a Customer Assurance and Audit Information Security Engineer II is a  specialist in information security who will not only respond to our customers but also improve the day to day operations of our Compliance and Audit team.  Through hands-on experience with our technology, customer responses and audits, you will develop and improve our processes.  In addition, this role will participate in 3rd party validation of our security program and assist with the regular responsibilities of those control frameworks.  This role is based in Bangalore India and reports to the Sr. Manager of Compliance and Audit.   WHAT YOU WILL DO ? - Maintain a deep understanding of the Khoros platform, service components and platform infrastructure. - Respond to customer security questions and assessments. - Develop and maintain standard responses and a response library to help sales and other stakeholders support customers directly. - Develop customer assurance automation to simplify the process of responding to questionnaires and assessments. - Recommend and implement process improvements to deliver on timely customer responses and audits. - Educate sales teams and other stakeholders on information security features of the Khoros platform in order to improve the turn around and quality of customer responses. - Ensure compliance with ISO 27001, SOC 2 and PCI DSS through monitoring controls, audit evidence collection and audit response. - Perform access reviews and other internal audit functions as needed. - Maintain up to date process documentation and create new documentation as needed. - Stay current with both security and privacy regulations in order to deliver accurate information about Khoros platform compliance. WHAT WE ARE LOOKING FOR ? - Bachelor's degree from an accredited college/university or equivalent professional experience - 2+ years experience in Information security, some of which focused on customer assurance or vendor risk. - Experience with response management tooling like RFPIO. - Broad knowledge of IT Security controls and the ability to effectively map them to product features and capabilities. - Familiarity with secure software development, the OWASP top 10 and SANS top 25 - Understanding of privacy regulations such as GDPR and CCPA. - A highly collaborative mindset with a strong desire to work closely with the sales, product and technical operations teams. - Exceptional written and verbal communication skills. - A desire to constantly improve the Khoros security posture, pragmatically. WHAT WOULD ADD VALUE ? - At least one relevant information security certification such as a CISSP, CISA, CISM  - Experience with ISO 27001, SOC 2 and PCI compliance. - Experience working for a SaaS or other technology service provider.   WHY SHOULD YOU JOIN OUR TEAM ?   Awesome Culture - Performance Driven - Flexible Working hours Great Benefits - Health, Dental & Visual insurance - Gym Allowance - Well stocked Pantry - Commute and leave allowance - Generous leave policy Competitive Compensation - Among the best in industry - Annual bonus Equal employment opportunity - Our employment practises    OUR VALUES                  We earn trust through our actions and attitudes                          We win and grow as one team                  We listen learn and lead to help our customers succeed  
Category
Development
ID
2022-2635
Job Locations US-Remote
At Khoros, our passion is to help the world's best brands create customers for life. We build products we’re proud of, and we’re passionate about our customers’ success. As part of the Vista Equity Family, you’ll receive best in class development opportunities and the ability to work with customers like Samsung, HP, Sony, and Visa. The Khoros Community Experience Group (CXG) is looking for a Senior Designer who brings a well-developed sense of design process and best practices, has past experience working in a product organization, and has put their design leadership skills to work in a collaborative team environment. This is a customer facing role requiring impeccable presentation skills and consummate communication acumen. We are passionate about Human Centered Design, and primarily focus on customizing our Community product, enabling the world's top brands to forge relationships directly with their customers. We're looking for a like-minded designer to join our team, who is well-versed in HCD methodology: ideate, make, learn, and iterate.
Category
Customer
ID
2022-2633
Job Locations US-Remote | US-MO-Kansas City
At Khoros, our passion is to help the world’s best brands create customers for life. We build products we’re proud of, and we’re passionate about customer success. As part of the Vista Equity family, you’ll receive best in class development opportunities and the ability to work with customers like Samsung, HP, Sony and Visa. The Khoros engagement platform comprises Online Community, Social Media Management and Messaging products for digital customer service, digital support and social media marketing teams to listen, respond and act on customer conversations – creating deep relationships and fostering brand loyalty and advocacy. We’re looking to add a Software EngineerIII to an already awesome engineering team. You will be responsible for building and maintaining SaaS applications in the digital media space. You will work in cross-functional teams and love delivering value to our customers through shipping code.  
Category
Development
ID
2022-2632