Khoros, LLC

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Job Locations US-TX-Austin | US-MO-Kansas City | US-NY-New York | US-OR-Portland | US-CA-San Francisco CA
Who we are: Khoros is a leading platform for digital-first customer engagement. With more than 20 years of experience, we’re a global leader revolutionizing digital customer service, messaging, chat, social, and online communities by embedding the power of human connection into every interaction. Our diverse and driven team obsesses about the customer experience and we’re passionate about helping the world’s biggest brands, like Google, Microsoft, Samsung, Sony and Visa, succeed in creating customers for life. As a result, we have a roster of industry awards from TrustRadius, the Stevie Awards, G2, Forrester, and more.   Who you are:   Khoros is looking for an exceptional Associate Director of Product Marketing to lead the go-to-market strategy and execution for our Community solution. You will create programs and messaging that create growth and help change the way brands and customers interact.   We are looking for someone with superior leadership skills and proven B2B product marketing experience who wants to make meaningful improvements in digital customer experience. If having a tangible business impact invigorates you, and you are committed to setting the standard in your work, then this is the place for you.
Category
Marketing
ID
2021-2261
Job Locations US-Remote | US-TX-Austin | US-CA-San Francisco CA
At Khoros, our passion is to help the world’s best brands create customers for life. We build products we’re proud of, and we’re passionate about customer success. As part of the Vista Equity family, you’ll receive best in class development opportunities and the ability to work with customers like Samsung, HP, Sony and Visa. The Khoros engagement platform comprises Online Community, Social Media Management and Messaging products for social customer service, social support and social media marketing teams to listen, respond and act on customer conversations – creating deep relationships and fostering brand loyalty and advocacy. As a CustomerAccount Executive, you will work closely with Khoros customers, helping them understand the value of our platform. You’ll have success in this role by understanding the customer’s definition of business value and challenging them to think about new ways to differentiate and transform their business. In short: you’ll inspire some of the world’s most iconic brands to better engage with their customers by providing thought-provoking and consultative strategies. The ideal candidate will be in the CST time zone. #LI-Remote
Category
Sales
ID
2021-2028
Job Locations US-Remote | US-Remote | US-TX-Austin | US-CA-San Francisco CA
At Khoros, our passion is to help the world’s best brands create customers for life. We build products we’re proud of, and we’re passionate about customer success. As part of the Vista Equity family, you’ll receive best in class development opportunities and the ability to work with customers like Samsung, HP, Sony and Visa. As a Senior Customer Account Executive, you will be responsible for driving upsells and cross-sells by understanding how the Khoros software drives business impact for our current customers. The successful candidate will be insatiably curious, eager to ask questions and find solutions to how our customers can see even more value in our software and services. You will build trusted, lasting relationships with key decision makers through your in-depth understanding of how each of our customers use Khoros software to stay “all-ways connected” to their most important customers and prospects.    The ideal Customer Account Executive has strong sales acumen, able to maintain command and control of a sophisticated sales cycle and accurately forecast incremental revenue back to the business. You will have deep business acumen, knowing how to confidently run a well-executed value pitch meeting for a group of C-suite executives, while articulating technical Khoros differentiators to a group of influential end users. You will also have customer experience acumen, able to inspire customers by providing consultative strategies to help some of the world’s most iconic enterprise brands to better engage with their customers.  The Khoros engagement platform comprises Online Community, Social Media Management and Messaging products for social customer service, social support and social media marketing teams to listen, respond and act on customer conversations – creating deep relationships and fostering brand loyalty and advocacy. #Li-remote
Category
Sales
ID
2021-1904