Khoros, LLC

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Job Locations US-Remote
At Khoros, our passion is to help the world's best brands create customers for life. We build products we’re proud of, and we’re passionate about our customers’ success. As part of the Vista Equity Family, you’ll receive best in class development opportunities and the ability to work with customers like Samsung, HP, Sony, and Visa.   As a Performance Engineer within our Professional Services Application Engineering team, you are an expert, identifying optimized Khoros back-end customizations for our customers. On a day-to-day basis, you will be responsible for understanding customer goals and identifying appropriate technical solutions, communicating effectively with both technical and non-technical customers, and working with colleagues throughout the design and delivery lifecycle. If you're looking for a role where your recommendations are highly impactful to the customer, this is it.
Category
Customer
ID
2022-2673
Job Locations US-Remote | US-TX-Austin | US-MO-Kansas City | US-CA-San Francisco CA | US
At Khoros, our passion is to help the world's best brands create customers for life. We build products we’re proud of, and we’re passionate about our customers’ success. As part of the Vista Equity Family, you’ll receive best in class development opportunities and the ability to work with customers like Samsung, HP, Sony, and Visa.   Enough about us, are you a passionate salesperson, looking for a bigger challenge? The current state of the world and growing trends of digital transformation have positioned Khoros for explosive growth. We are looking for a dynamic Senior Account Executive to accelerate our trajectory. Here you will have the opportunity to sell to enterprise brands with the solutions to revolutionize their businesses. By joining our team you’ll be part of a proud group of elite sellers that deliver the best outcomes for their customers, for our organization and for themselves.     Why Work at Khoros? At Khoros, connection is at the core of who we are! You'll work with a team of talented Khorosians who are passionate about customer experiences and live by our values -- Earning trust through actions and attitudes, winning and growing as a team, and listening, learning, and leading to help our customers succeed. We’ve been recognized locally and nationally as a Best Place to work year after year because of the culture we’re building around the bright, talented people that work here. We’re stronger when we’re diverse, which means our business relies on having different voices and perspectives at the table. People can be their authentic selves at Khoros because we hire diverse teams by gender, race, sexuality, age, ability, and all other dimensions of identity.  We’re also stronger when we’re equal and transparent. We are committed to equal pay across the organization as well as advocating for equality in the communities where we live and work. We’re proud to offer our software and services to women-owned and minority-owned businesses and nonprofits that do not currently have the capacity to invest in our offerings.  Our generous benefits plans make individuals feel valued and include: flexible paid time off, medical plans, dental and vision plans, life insurance, 401(k) savings plans, gym and wellness benefits. We have 11 offices around the world, and also accept remote applicants. #Li-remote
Category
Sales
ID
2022-2657
Job Locations US-Remote | US-NY-New York
At Khoros, our passion is to help the world’s best brands create customers for life. We build products we’re proud of, and we’re passionate about customer success. As part of the Vista Equity family, you’ll receive best in class development opportunities and the ability to work with customers like Samsung, HP, Sony and Visa. As an Enterprise Account Executive, you will work closely with some of Khoros' most strategic named accounts and take responsibility for directing customer engagements. The successful candidate will understand the customer’s definition of business value and be able to challenge them to think about new ways to differentiate and transform their business. You'll be able to inspire customers by providing thought-provoking and consultative strategies to help some of the world’s most iconic brands the ability to better engage with their customers. The perfect candidate is high-energy, with a strong interest in social business. The ideal candidate will be in the EST time zone. #LI-REMOTE
Category
Sales
ID
2022-2655
Job Locations US-Remote
At Khoros, our passion is to help the world's best brands create customers for life. We build products we’re proud of, and we’re passionate about our customers’ success. As part of the Vista Equity Family, you’ll receive best in class development opportunities and the ability to work with customers like Samsung, HP, Sony, and Visa.     Khoros is seeking a talented and seasoned Senior Quality Engineer to join our growing team. As a Senior Quality Engineer, you will be responsible for validating and automating multiple SaaS applications in the social media space. You will work in small, cross-functional teams and love delivering value to our customers through shipping code. We deploy as often as we can and rely heavily on automation for our quality assurance.
Category
Development
ID
2022-2654
Job Locations US-Remote
At Khoros, our passion is to help the world's best brands create customers for life. We build products we’re proud of, and we’re passionate about our customers’ success. As part of the Vista Equity Family, you’ll receive best in class development opportunities and the ability to work with customers like Samsung, HP, Sony, and Visa.   We're looking for a Senior Leader of Engineering who has the depth of craft and proven ability to develop high-performing, large-scale engineering teams focused on delivering and operating SaaS applications.    You are a passionate engineering leader and people magnet who has earned respect through technical rigor, sound judgment, and leading by example. You will be leading a growing engineering group, with multiple managers across the globe. Teams in your group will often have multiple stakeholders across the engineering organization with varying priorities which you will have to prioritize, focusing on  risk mitigation and overall execution. You will partner with Product Management to help define, communicate, and execute strategy for your organization.
Category
Development
ID
2022-2652
Job Locations US-Remote | US-OR-Portland | US-CA-San Francisco CA
At Khoros, our passion is to help the world's best brands create customers for life. We build products we’re proud of, and we’re passionate about our customers’ success. As part of the Vista Equity Family, you’ll receive best in class development opportunities and the ability to work with customers like Samsung, HP, Sony, and Visa.#Li-remote   Enough about us, are you a passionate salesperson, looking for a bigger challenge? The current state of the world and growing trends of digital transformation have positioned Khoros for explosive growth. We are looking for a dynamic Senior Account Executive to accelerate our trajectory. Here you will have the opportunity to sell to enterprise brands with the solutions to revolutionize their businesses. By joining our team you’ll be part of a proud group of elite sellers that deliver the best outcomes for their customers, for our organization and for themselves. 
Category
Sales
ID
2022-2646
Job Locations US-Remote | US-MO-Kansas City
At Khoros, our passion is to help the world's best brands create customers for life. We build products we’re proud of, and we’re passionate about our customers’ success. As part of the Vista Equity Family, you’ll receive best in class development opportunities and the ability to work with customers like Samsung, HP, Sony, and Visa.   Khoros is seeking a talented and seasoned Senior Software Engineer to join our awesome engineering team. You will be responsible for building and maintaining multiple SaaS applications in the social media space. You will work in small, cross-functional teams and deliver value to our customers through regularly shipping code.  This role is fully remote. Individuals can live in any US state. #LI-REMOTE
Category
Development
ID
2022-2642
Job Locations US-Remote
At Khoros, our passion is to help the world's best brands create customers for life. We build products we’re proud of, and we’re passionate about our customers’ success. As part of the Vista Equity Family, you’ll receive best in class development opportunities and the ability to work with customers like Samsung, HP, Sony, and Visa. The Khoros Community Experience Group (CXG) is looking for a Senior Designer who brings a well-developed sense of design process and best practices, has past experience working in a product organization, and has put their design leadership skills to work in a collaborative team environment. This is a customer facing role requiring impeccable presentation skills and consummate communication acumen. We are passionate about Human Centered Design, and primarily focus on customizing our Community product, enabling the world's top brands to forge relationships directly with their customers. We're looking for a like-minded designer to join our team, who is well-versed in HCD methodology: ideate, make, learn, and iterate.
Category
Customer
ID
2022-2633
Job Locations US-Remote | US-MO-Kansas City
At Khoros, our passion is to help the world’s best brands create customers for life. We build products we’re proud of, and we’re passionate about customer success. As part of the Vista Equity family, you’ll receive best in class development opportunities and the ability to work with customers like Samsung, HP, Sony and Visa. The Khoros engagement platform comprises Online Community, Social Media Management and Messaging products for digital customer service, digital support and social media marketing teams to listen, respond and act on customer conversations – creating deep relationships and fostering brand loyalty and advocacy. We’re looking to add a Software EngineerIII to an already awesome engineering team. You will be responsible for building and maintaining SaaS applications in the digital media space. You will work in cross-functional teams and love delivering value to our customers through shipping code.  
Category
Development
ID
2022-2632
Job Locations US-Remote
At Khoros, our passion is to help the world’s best brands create customers for life. We build products we’re proud of, and we’re passionate about customer success. As part of the Vista Equity family, you’ll receive best in class development opportunities and the ability to work with customers like Samsung, HP, Sony and Visa. The Khoros engagement platform comprises Online Community, Social Media Management and Messaging products for social customer service, social support and social media marketing teams to listen, respond and act on customer conversations – creating deep relationships and fostering brand loyalty and advocacy. Khoros is seeking a Senior Operations Engineer to add to our Infrastructure Operations  team. The mission of a Senior Operations Engineer is to become an expert in all areas of our infrastructure. The ideal candidate is somebody with years of experience building, operating, and managing modern cloud architectures and infrastructures. Additionally, they bring deep knowledge and expertise in datastores such as Cassandra, Elasticsearch, Kafka and MySQL. They also understand the importance of continuous observation and monitoring of the entire platform and being the place where problems are solved, not passed off. We’re a team that believes in working and growing together with kindness - you should believe in that too.
Category
Development
ID
2022-2628
Job Locations US-Remote
At Khoros, our passion is to help the world’s best brands create customers for life. We build products we’re proud of, and we’re passionate about customer success. As part of the Vista Equity family, you’ll receive best in class development opportunities and the ability to work with customers like Samsung, HP, Sony and Visa. The Khoros engagement platform comprises Online Community, Social Media Management and Messaging products for social customer service, social support and social media marketing teams to listen, respond and act on customer conversations – creating deep relationships and fostering brand loyalty and advocacy. Khoros is seeking a Senior Operations Engineer to add to our Engineering  team. The mission of a Senior Operations Engineer is to become an expert in all areas of our infrastructure, from AWS to kubernetes to our datastores. The ideal candidate is somebody with years of experience building, operating, and managing modern cloud architectures and infrastructures, ideally with a focus on container orchestration tools like Kubernetes. Additionally, they bring deep knowledge and expertise in datastores such as Cassandra, Elasticsearch, Kafka and MySQL. They also understand the importance of continuous observation and monitoring of the entire platform and being the place where problems are solved, not passed off. We’re a team that believes in working and growing together with kindness - you should believe in that too.    
Category
Development
ID
2022-2627
Job Locations US-Remote
At Khoros, our passion is to help the world's best brands create customers for life. We build products we’re proud of, and we’re passionate about our customers’ success. As part of the Vista Equity Family, you’ll receive best in class development opportunities and the ability to work with customers like Samsung, HP, Sony, and Visa.   As a Senior Technical Consultant within our Professional Services team, you will be working closely with our customers to design and implement custom front-end solutions for Khoros’industry-leading Community platform. On a day-to-day basis, you will be responsible for: understanding customer goals and guiding them to appropriate technical solutions; designing, implementing, and overseeing the development of these solutions; contributing to pre-sales efforts (feasibility, scoping, analysis, estimation). This is an exciting time to join the team, as the Khoros Community platform is in the midst of a transformation which features a brand new developer experience built on an updated tech stack. #LI-REMOTE #LI-REMOTE
Category
Customer
ID
2022-2605
Job Locations US-Remote | US-TX-Austin
At Khoros, our passion is to help the world’s best brands create customers for life. We build products we’re proud of, and we’re passionate about customer success. As part of the Vista Equity family, you’ll receive best in class development opportunities and the ability to work with customers like Samsung, HP, Sony and Visa. As anAssociate Sales Representative, you will work closely with some of Khoros' most strategic target accounts and take responsibility for directing customer engagements. The successful candidate will understand the customer’s definition of business value and strive to challenge the customer to think about new ways to differentiate and transform their business. You'll inspire customers by providing thought-provoking and consultative strategies to help some of the world’s most iconic brands the ability to better engage with their customers. The ideal candidate is high-energy and has a strong interest in social business.#LI-Remote
Category
Sales
ID
2022-2594
Job Locations US-Remote | US
At Khoros, our passion is to help the world’s best brands create customers for life. We build products we’re proud of, and we’re passionate about customer success. As a Staff Product Manager for our Community platform, you’ll have the ability to deliver innovative solutions used by millions of people every day, working hand-in-hand with companies like Google, Microsoft, AirBNB, Spotify, and Southwest Airlines. The Staff Product Manager will interface with customers, developers, customer-facing roles at Khoros, user experience designers, and end users to understand, develop, and prioritize product needs and requirements. This particular position will primarily be fcosued on our platform, APIs, and developer experience. He or she will collaborate with product marketing resources and other business partners on competitive analyses, go-to-market strategies, planning, and execution for our platform and services. He or she will develop key product strategies and participate with agile scrum teams writing and prioritizing user stories based on the needs of our customers, partners, and other product teams working across the product portfolio. One of the most important aspects of the job is to develop and drive priorities for our feature development based on business value to the marketplace and revenue for Khoros. This includes improving customer retention, increasing the profitability of existing products, and developing new and innovative products for the company. You will help define products based on existing ideas, and you’ll help develop new ideas based on your industry experience and your contact with the market. You must possess a unique blend of business and technical savvy; a big-picture vision, and the drive to make that vision a reality.
Category
Product
ID
2022-2585
Job Locations US-Remote | US-CA-San Francisco CA | US
At Khoros, our passion is to help the world’s best brands create customers for life. We build products we’re proud of, and we’re passionate about customer success. As part of the Vista Equity family, you’ll receive best in class development opportunities and the ability to work with companies like Samsung, HP, Sony and Visa.   As a SeniorAccount Executive, you will work with prospective Khoros customers, helping them understand the value of our solutions and platform. In this new business “sales” role, the successful candidate will understand the customer’s definition of business value and be able to challenge them to think about new ways to differentiate and transform their business. You'll be able to inspire customers by providing thought-provoking and consultative strategies to help some of the world’s most iconic brands to better engage with their customers. The perfect candidate is an intelligent individual who is passionate about selling new business while also being a team player with high-energy and a strong interest in social business. As part of the Vista Equity family, you’ll receive best in class development opportunities and the ability to work with some of the world’s leading brands.   
Category
Sales
ID
2022-2584
Job Locations US-Remote
At Khoros, our passion is to help the world’s best brands create customers for life. We build products we’re proud of, and we’re passionate about customer success. The Khoros engagement platform comprises Online Community, Social Media Management and Digital Call Center Technology products. We enable social customer service, social support and social media marketing. We help teams to listen, respond and act on customer conversations – creating deep relationships and fostering brand loyalty and advocacy.   Khoros is looking for a Part-Time Associate Analyst to join our fast-growing Social Strategy Team. The Strategy Team’s mission is to drive revenue growth and improve customer retention through strategic client engagements that showcase the platform’s capabilities and help customers connect with the people they care about most. The Associate Analyst will be primarily responsible for collecting and analyzing data gathered via social performance metrics and social listening. This role will be managing social insights projects from beginning to end, spanning project kickoff, research design, analysis and report design. Familiarity with the development of Boolean queries and experience analyzing social data is a must.   This role will report to an Analyst and work closely with the professional services team to enable world-class social media measurement and reporting for Khoros customers.  
Category
Strategic Services
ID
2022-2583
Job Locations US-Remote
At Khoros, our passion is to help the world's best brands create customers for life. We build products we’re proud of, and we’re passionate about our customers’ success. As part of the Vista Equity Family, you’ll receive best in class development opportunities and the ability to work with customers like Samsung, HP, Sony, and Visa.   Khoros is seeking a talented Staff Software Engineer to join our awesome engineering team. You will be responsible for building and maintaining multiple SaaS applications in the social media space. You will work in small, cross-functional teams and deliver value to our customers through regularly shipping code.  This role is fully remote. Individuals can live in any US state. #LI-REMOTE
Category
Development
ID
2022-2582
Job Locations US-Remote
At Khoros, our passion is to help the world’s best brands create customers for life. We build products we’re proud of, and we’re passionate about customer success. As part of the Vista Equity family, you’ll receive best-in-class development opportunities and the ability to work with customers like Samsung, HP, Sony, and Visa. We are looking for exceptional Customer Success Advocates and Managers to play a key role in ensuring the continued success of our rapidly growing customer base. In this role, you will be the key point of contact for our customers, developing and sustaining strategic relationships with a portfolio of top-tier enterprise customers, and responsible for driving success and adoption throughout all aspects of the customer’s journey.  You’ll partner with our sales team around account strategies to drive towards the growth and retention of our customers. Our Customer Success team is founded on the core tenet that customers who are successful will sustain and expand their business with us over time.  The key to achieving this success is effective adoption of our products across a customer’s organization, technical success, and aptitude, high impact results that align to a customer’s business objectives, a strong support system, and continuous strategic and relationship alignment.
Category
Customer
ID
2022-2572
Job Locations US-Remote
At Khoros, our passion is to help the world’s best brands create customers for life. We build products we’re proud of, and we’re passionate about customer success. As part of the Vista Equity family, you’ll receive best in class development opportunities and the ability to work with customers like Samsung, HP, Sony and Visa. We’re looking to add an Engineering Manager to an already awesome engineering team. We are responsible for building and maintaining multiple SaaS applications in the Social Media space. We work in small, cross-functional teams and love delivering value to our customers through shipping code often. As an Engineering Manager at Khoros, you’ll be responsible for your team’s overall success and engagement. You’ll be the spark that helps the team meet its goals and support engineers in their professional growth.
Category
Development
ID
2022-2561
Job Locations US-TX-Austin | US-Remote
At Khoros, our passion is to help the world’s best brands create customers for life. We build products we’re proud of, and we’re passionate about customer success. As part of the Vista Equity family, you’ll receive best in class development opportunities and the ability to work with customers like Samsung, HP, Sony and Visa. #LI-Remote
Category
Marketing
ID
2022-2545