Khoros, LLC

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Job Locations US-Remote
At Khoros, our passion is to help the world’s best brands create customers for life. We build products we’re proud of, and we’re passionate about customer success. As part of the Vista Equity family, you’ll receive best in class development opportunities and the ability to work with customers like Samsung, HP, Sony and Visa. The Khoros engagement platform comprises Online Community, Social Media Management and Messaging products for social customer service, social support and social media marketing teams to listen, respond and act on customer conversations – creating deep relationships and fostering brand loyalty and advocacy.  We are expanding our innovative team of Services Solutioning experts who can lead differentiating peer-to-peer discussions with our Customers. This team will help Customers define their vision for how the Khoros platform can help achieve their business goals and differentiate their customer experience, help craft the just right Khoros Professional Services packages to ensure Khoros software delivers on that vision, and be the standard bearers for what it is to be a Khoros Customer.   
Category
Customer
ID
2021-1665
Job Locations US-Remote | US-TX-Austin | US-MO-Kansas City
At Khoros, our passion is to help the world’s best brands create customers for life. We build products we’re proud of, and we’re passionate about customer success. As part of the Vista Equity family, you’ll receive best in class development opportunities and the ability to work with customers like Samsung, HP, Sony and Visa.   As a Salesforce Architect at Khoros, you will play the critical role of owning our Salesforce implementation. You will manage a team of administrators/developers and work closely with functional leaders and subject matter experts to identify business requirements, lead development, and provide support for Salesforce. Strong people management, systems strategy, and programmatic development skills are critical.   Some Responsibilities Include:   - Owning the Salesforce strategy and driving the roadmap, taking into account new releases and features from SFDC as well as 3rd party vendors. - Managing and mentoring a team of admins and developers. - Collaborating with operational stakeholders, including defining requirements, suggesting alternatives, and setting priorities. - Designing best practices and guidelines for platform stability and expansion. This includes, but is not limited to, developing detailed business requirements, including use cases, risk mitigation, etc. - Establishing and maintaining core integrations with related systems through the use of ETL and custom code. - Providing direction and technical management for the planning, designing, implementation, integration, and operation of dynamic enterprise systems as well as vendor management. - Assessing the impact of new requirements on all systems, from ERP to CRM to customer-facing systems   Minimum Requirements: - 3+ years owning a Salesforce org that has multiple enterprise integrations - 3+ years managing or leading a team of admins/developers - 3+ years of programmatic development experience in Salesforce (APEX, Visualforce, Lightning Web Components) including APIs (REST and SOAP) - 3+ years of experience with MySQL and PHP. Experience with similar databases or languages is acceptable  - 2+ years experience with Salesforce CPQ - Experience with integration between enterprise information systems   Nice to Have: - Salesforce certifications - Experience with Financial Force PSA   WHY SHOULD YOU JOIN OUR TEAM ? Awesome Culture - Performance Driven - Flexible Working hours   Great Benefits - Health, Dental & Vision insurance - Gym Allowance - Generous leave policy   Competitive Compensation - Among the best in industry - Annual bonus     OUR VALUES                    We earn trust through our actions and attitudes                                We win and grow as one team                   We listen learn and lead to help our customers succeed   #LI-JG1
Category
General & Administration
ID
2021-1658
Job Locations US-Remote
At Khoros, our passion is to help the world’s best brands create customers for life. We build products we’re proud of, and we’re passionate about customer success. As part of the Vista Equity family, you’ll receive best in class development opportunities and the ability to work with customers like Samsung, HP, Sony and Visa. The Khoros engagement platform comprises Online Community, Social Media Management and Messaging products for social customer service, social support and social media marketing teams to listen, respond and act on customer conversations – creating deep relationships and fostering brand loyalty and advocacy.  The best Fortune 1000 companies in the world trust Khoros to help them build closer, more personalized and trusted relationships with their customers. Some of our clients: HP, Samsung, and LiveNation (to name a few). We are a Vista Equity Partners portfolio company, growing fast and adding new products to our platform organically and inorganically.
Category
Customer
ID
2021-1656
Job Locations US-Remote
At Khoros, our passion is to help the world’s best brands create customers for life. We build products we’re proud of, and we’re passionate about customer success. As part of the Vista Equity family, you’ll receive best in class development opportunities and the ability to work with companies like Samsung, HP, Sony and Visa. We are looking for a stellar Sales Development Representative to help attract enterprise customers to the Khoros brand. You will be reaching out to strategic target companies to help generate interest in our awesome suite of product offerings. You’ll also work closely with sales leaders to research and develop call strategies, messaging and territory development. As part of your onboarding you will receive world class sales training. The Khoros engagement platform comprises Online Community, Social Media Management and Messaging products for social customer service, social support and social media marketing teams to listen, respond and act on customer conversations – creating deep relationships and fostering brand loyalty and advocacy. The best Fortune 1000 companies in the world trust Khoros to help them build closer, more personalized and trusted relationships with their customers. Some of our clients: HP, Samsung, and LiveNation (to name a few). We are a Vista Equity Partners portfolio company, growing fast and adding new products to our platform organically and inorganically.
Category
Sales
ID
2021-1646
Job Locations US-Remote
At Khoros, our passion is to help the world’s best brands create customers for life. We build products we’re proud of, and we’re passionate about customer success. As part of the Vista Equity family, you’ll receive best in class development opportunities and the ability to work with customers like Samsung, HP, Sony and Visa. The Khoros engagement platform comprises Online Community, Social Media Management and Messaging products for social customer service, social support and social media marketing teams to listen, respond and act on customer conversations – creating deep relationships and fostering brand loyalty and advocacy.  The best Fortune 1000 companies in the world trust Khoros to help them build closer, more personalized and trusted relationships with their customers. Some of our clients: HP, Samsung, and LiveNation (to name a few). We are a Vista Equity Partners portfolio company, growing fast and adding new products to our platform organically and inorganically. This role is to support the Customers of our recently acquired company, TopBox.
Category
Customer
ID
2021-1640
Job Locations US-Remote
At Khoros, our passion is to help the world’s best brands create customers for life. We build products we’re proud of, and we’re passionate about customer success. As part of the Vista Equity family, you’ll receive best in class development opportunities and the ability to work with customers like Samsung, HP, Sony and Visa. The Khoros engagement platform comprises Online Community, Social Media Management and Messaging products for social customer service, social support and social media marketing teams to listen, respond and act on customer conversations – creating deep relationships and fostering brand loyalty and advocacy.  The best Fortune 1000 companies in the world trust Khoros to help them build closer, more personalized and trusted relationships with their customers. Some of our clients: HP, Samsung, and LiveNation (to name a few). We are a Vista Equity Partners portfolio company, growing fast and adding new products to our platform organically and inorganically. 
Category
Customer
ID
2021-1638
Job Locations US-TX-Austin | US-OR-Portland | US-Remote
At Khoros, our passion is to help the world’s best brands create customers for life. We build products we’re proud of, and we’re passionate about customer success. As part of the Vista Equity family, you’ll receive best in class development opportunities and the ability to work with customers like Samsung, HP, Sony and Visa. The Khoros engagement platform comprises Online Community, Social Media Management and Messaging products for social customer service, social support and social media marketing teams to listen, respond and act on customer conversations – creating deep relationships and fostering brand loyalty and advocacy. We are looking for a stellar Product Designer that will work closely with Product Management to help translate business goals into engaging products. You'll learn to take ownership of a product area, and be involved in all parts of the product design process: from research to iteration and validation, through delivery of designs for engineering. You will work hand in hand with engineering to ensure designs are implemented as designed. The ideal candidate will work out of our headquarters in Austin, Texas.
Category
Product
ID
2021-1623
Job Locations US-Remote | US-OR-Portland
At Khoros, our passion is to help the world’s best brands create customers for life. We build products we’re proud of, and we’re passionate about customer success. As part of the Vista Equity family, you’ll receive best in class development opportunities and the ability to work with customers like Samsung, HP, Sony and Visa. The Khoros engagement platform comprises Online Community, Social Media Management and Messaging products for social customer service, social support and social media marketing teams to listen, respond and act on customer conversations – creating deep relationships and fostering brand loyalty and advocacy. Khoros is seeking a Reliability Engineer III to join our fast-growing team. As aReliability Engineer, you will work closely with other SREs and product teams to ensure that our products continue to have great uptime and stability. The Reliability Engineer we’re looking for is highly technical, enjoys puzzles, is comfortable with high-pressure situations, and has excellent communication skills.  Some Responsibilities Include: - Creating and maintaining tooling for monitoring, alerting, as well as diagnosing production and stability issues - Working closely with internal partners and teams to ensure that we ship software that meets security and SLA requirements - Debuggin complex problems across an entire stack and creating solid solutions - Creating tooling to support automatic recovery from issues - Keeping the services up and running or quickly getting them back up and running when failures occur   Minimum Requirements: - 4+ years of software development, scripting, or operations experience - Excellent communication skills, both verbal and written - Experience with scripting languages such as shell scripting - Experience debugging complex problems - Experience with large-scale production systems - Experience with monitoring and observability such as with Datadog, New Relic, and Nagios   Preferred Requirements: - Experience with cloud-based infrastructure such as AWS, Azure, or Google Cloud. - Experience with DevOps engineering or SRE     WHY SHOULD YOU JOIN OUR TEAM ? Awesome Culture - Performance Driven - Flexible Working hours Great Benefits - Health, Dental & Vision insurance - Gym Allowance - Generous leave policy Competitive Compensation - Among the best in industry - Annual bonus Equal employment opportunity - Our employment practises      OUR VALUES                   We earn trust through our actions and attitudes                                We win and grow as one team                    We listen learn and lead to help our customers succeed   #LI-JG1
Category
Development
ID
2021-1604
Job Locations US-Remote | US-TX-Austin
Khoros is now seeking a strategic HR Business Partner (Talent Engagement Partner), to work alongside Khoros’ leaders in crafting and delivering HR programs and activities to Khoros’ global workforce.  Consistently recognized as a Top Place to Work, Khoros enables some of the world’s best brands to create customers for life through its industry-leading Online Community, Social Media Management and Messaging products. At Khoros, our passion is to help the world’s best brands create customers for life. We build products we’re proud of, and we’re passionate about customer success. As part of the Vista Equity family, you’ll receive best in class development opportunities and the ability to work with customers like Samsung, HP, Sony and Visa.
Category
Human Resources
ID
2021-1601
Job Locations US-TX-Austin | US-Remote | US-MO-Kansas City
At Khoros, our passion is to help the world’s best brands create customers for life. We build products we’re proud of, and we’re passionate about customer success. As part of the Vista Equity family, you’ll receive best in class development opportunities and the ability to work with customers like Samsung, HP, Sony and Visa. As a Senior Customer Account Executive, you will be responsible for driving upsells and cross-sells by understanding how the Khoros software drives business impact for our current customers. The successful candidate will be insatiably curious, eager to ask questions and find solutions to how our customers can see even more value in our software and services. You will build trusted, lasting relationships with key decision makers through your in-depth understanding of how each of our customers use Khoros software to stay “all-ways connected” to their most important customers and prospects.    The ideal Customer Account Executive has strong sales acumen, able to maintain command and control of a sophisticated sales cycle and accurately forecast incremental revenue back to the business. You will have deep business acumen, knowing how to confidently run a well-executed value pitch meeting for a group of C-suite executives, while articulating technical Khoros differentiators to a group of influential end users. You will also have customer experience acumen, able to inspire customers by providing consultative strategies to help some of the world’s most iconic enterprise brands to better engage with their customers.  The Khoros engagement platform comprises Online Community, Social Media Management and Messaging products for social customer service, social support and social media marketing teams to listen, respond and act on customer conversations – creating deep relationships and fostering brand loyalty and advocacy.
Category
Sales
ID
2021-1599
Job Locations US-OR-Portland | US-CA-San Francisco CA | US-Remote
At Khoros, our passion is to help the world’s best brands create customers for life. We build products we’re proud of, and we’re passionate about customer success. As part of the Vista Equity family, you’ll receive best in class development opportunities and the ability to work with customers like Samsung, HP, Sony and Visa. As an Account Executive, you will work closely with some of Khoros' most strategic named accounts and take responsibility for directing customer engagements. The successful candidate will understand the customer’s definition of business value and be able to challenge them to think about new ways to differentiate and transform their business. You'll be able to inspire customers by providing thought-provoking and consultative strategies to help some of the world’s most iconic brands the ability to better engage with their customers. The perfect candidate is high-energy, with a strong interest in social business. The Khoros engagement platform comprises Online Community, Social Media Management and Messaging products for social customer service, social support and social media marketing teams to listen, respond and act on customer conversations – creating deep relationships and fostering brand loyalty and advocacy. The best Fortune 1000 companies in the world trust Khoros to help them build closer, more personalized and trusted relationships with their customers. Some of our clients: HP, Samsung, and LiveNation (to name a few). We are a Vista Equity Partners portfolio company, growing fast and adding new products to our platform organically and inorganically.
Category
Sales
ID
2021-1577
Job Locations US-TX-Austin | US | US | US-Remote
At Khoros, our passion is to help the world’s best brands create customers for life. We build products we’re proud of, and we’re passionate about customer success. As part of the Vista Equity family, you’ll receive best in class development opportunities and the ability to work with customers like Samsung, HP, Sony and Visa. As an Senior Account Executive, you will work closely with some of Khoros' most strategic named accounts and take responsibility for directing customer engagements. The successful candidate will understand the customer’s definition of business value and be able to challenge them to think about new ways to differentiate and transform their business. You'll be able to inspire customers by providing thought-provoking and consultative strategies to help some of the world’s most iconic brands the ability to better engage with their customers. The perfect candidate is high-energy, with a strong interest in social business. The Khoros engagement platform comprises Online Community, Social Media Management and Messaging products for social customer service, social support and social media marketing teams to listen, respond and act on customer conversations – creating deep relationships and fostering brand loyalty and advocacy. The best Fortune 1000 companies in the world trust Khoros to help them build closer, more personalized and trusted relationships with their customers. Some of our clients: HP, Samsung, and LiveNation (to name a few). We are a Vista Equity Partners portfolio company, growing fast and adding new products to our platform organically and inorganically.
Category
Sales
ID
2021-1576
Job Locations US-Remote | US-OR-Portland | US | US-CA-San Francisco CA
At Khoros, our passion is to help the world’s best brands create customers for life. We build products we’re proud of, and we’re passionate about customer success. As part of the Vista Equity family, you’ll receive best in class development opportunities and the ability to work with customers like Samsung, HP, Sony and Visa. As a Senior Customer Account Executive, you will be responsible for driving upsells and cross-sells by understanding how the Khoros software drives business impact for our current customers. The successful candidate will be insatiably curious, eager to ask questions and find solutions to how our customers can see even more value in our software and services. You will build trusted, lasting relationships with key decision makers through your in-depth understanding of how each of our customers use Khoros software to stay “all-ways connected” to their most important customers and prospects.    The ideal Customer Account Executive has strong sales acumen, able to maintain command and control of a sophisticated sales cycle and accurately forecast incremental revenue back to the business. You will have deep business acumen, knowing how to confidently run a well-executed value pitch meeting for a group of C-suite executives, while articulating technical Khoros differentiators to a group of influential end users. You will also have customer experience acumen, able to inspire customers by providing consultative strategies to help some of the world’s most iconic enterprise brands to better engage with their customers.  The Khoros engagement platform comprises Online Community, Social Media Management and Messaging products for social customer service, social support and social media marketing teams to listen, respond and act on customer conversations – creating deep relationships and fostering brand loyalty and advocacy.
Category
Sales
ID
2021-1573
Job Locations US-TX-Austin | US | US | US-MO-Kansas City | US-Remote
At Khoros, our passion is to help the world’s best brands create customers for life. We build products we’re proud of, and we’re passionate about customer success. As part of the Vista Equity family, you’ll receive best in class development opportunities and the ability to work with customers like Samsung, HP, Sony and Visa. As a Senior Customer Account Executive focused on selling the Topbox CX analytics platform, you will be responsible for leading the sales effort into current Khoros clients and new prospects acting as the product expert.     The successful candidate will be insatiably curious, eager to ask questions and find solutions to how our customers can see even more value in our software and services. You will build trusted, lasting relationships with key decision makers through your in-depth understanding of how each of our customers use Khoros software to stay “all-ways connected” to their most important customers and prospects.    The ideal Customer Account Executive has strong sales acumen, able to maintain command and control of a sophisticated sales cycle and accurately forecast incremental revenue back to the business. You will have deep business acumen, knowing how to confidently run a well-executed value pitch meeting for a group of C-suite executives, while articulating technical Khoros differentiators to a group of influential end users. You will also have customer experience acumen, able to inspire customers by providing consultative strategies to help some of the world’s most iconic enterprise brands to better engage with their customers. Your hiring manager will value creativity, organization and work ethic above all else. The Topbox CX platform aggregates all VoC channels allowing giving our clients unprecedented capabilities to identify root cause and take actions to improve business performance and operational efficiencies.
Category
Sales
ID
2021-1570
Job Locations US-Remote | US | US-OR-Portland | US-CA-San Francisco CA
At Khoros, our passion is to help the world’s best brands create customers for life. We build products we’re proud of, and we’re passionate about customer success. As part of the Vista Equity family, you’ll receive best in class development opportunities and the ability to work with customers like Samsung, HP, Sony and Visa. As a Senior Customer Account Executive focused on selling the Topbox CX analytics platform, you will be responsible for leading the sales effort into current Khoros clients and new prospects acting as the product expert.   The successful candidate will be insatiably curious, eager to ask questions and find solutions to how our customers can see even more value in our software and services. You will build trusted, lasting relationships with key decision makers through your in-depth understanding of how each of our customers use Khoros software to stay “all-ways connected” to their most important customers and prospects.    The ideal Customer Account Executive has strong sales acumen, able to maintain command and control of a sophisticated sales cycle and accurately forecast incremental revenue back to the business. You will have deep business acumen, knowing how to confidently run a well-executed value pitch meeting for a group of C-suite executives, while articulating technical Khoros differentiators to a group of influential end users. You will also have customer experience acumen, able to inspire customers by providing consultative strategies to help some of the world’s most iconic enterprise brands to better engage with their customers. Your hiring manager will value creativity, organization and work ethic above all else. The Topbox CX platform aggregates all VoC channels allowing our clients unprecedented capabilities to identify root cause and take actions to improve business performance and operational efficiencies.
Category
Sales
ID
2021-1568
Job Locations US-Remote | US-TX-Austin | US-MO-Kansas City | US-OR-Portland
Khoros is starting 2021 with a significant growth strategy. We are looking to hire several hundred positions this year and we are looking for a great talent acquisition leader to help us with this growth. This key leadership role has the responsibility of leading our US based talent acqusition team. This leader will balance the needs of a strategic viewpoint of recruiting programs as well as providing tactical guidance for the overall employment brand and candidate experience at Khoros. This role will partner with and work closely with leaders throughout the organization including our finance, payroll, Engineering, and other HR functional teams. With the capability to Deliver results with little supervision and effectively handle multiple projects and initiatives to timeline and business expectations. This is definetly a role for someone looking to continue to grow their hr career.  
Category
Human Resources
ID
2021-1551
Job Locations US-TX-Austin | US-Remote
At Khoros, our passion is to help the world’s best brands create customers for life. We build products we’re proud of, and we’re passionate about customer success. As part of the Vista Equity family, you’ll receive best in class development opportunities and the ability to work with customers like Samsung, HP, Sony and Visa.   The Khoros engagement platform comprises Online Community, Social Media Management and Messaging products for social customer service, social support and social media marketing teams to listen, respond and act on customer conversations – creating deep relationships and fostering brand loyalty and advocacy.   We’re looking to add a Software Engineer to an already awesome engineering team. You’ll help us build an industry-leading analytics platform in the social media space. We're a team that believes in hard work and growing together with kindness - you should believe in that too.   Some Responsibilities Include: - Ensuring deliverables are delivered on time with high quality - Developing and unit testing high quality code to implement features - Performing code reviews and improving code quality by applying solid design principles - Exhibiting end-to-end ownership, no matter the task - Working within and across teams to deliver great features to customers - Partnering with Product Managers and Designers to plan projects and requirements - Participating in shared on-call rotation that covers the application the team owns   Minimum Requirements - 3+ years of professional experience developing software, preferably with Java or other JVM programming languages - Strong grasp of front end tech including Javascript, ReactJS - Experience building scalable infrastructure, REST interfaces, and distributed systems - Experience collaborating with git and pull requests - Continuous integration tools such as Jenkins, CircleCi, Bamboo et al. - Experience with container-based applications using technologies like Docker or Kubernetes   Nice to Have - Open Source tech such as: Elasticsearch, Redis, MySQL - Experience with AWS technologies (EC2, DynamoDB) or equivalent - Experience building component libraries with React - Experience with performance optimizations   We understand that there is no 'perfect' set of relevant experiences for our open roles - we do not expect this. We invite and encourage all candidates to apply, even if they are missing some of the items listed above. As a hiring team, we are committed to removing barriers to entry for candidates and approaching our team's growth plan through the lens of mobility, potential, and inclusion.   This role is budgeted in the $100k - $125k range. Salary will ultimately be based on a candidate’s experience and external market factors.   WHY SHOULD YOU JOIN OUR TEAM ? Supportive Culture - Performance Driven - Flexible Working hours   Great Benefits - Health, Dental & Vision insurance - Gym Allowance - Generous leave policy - Work From Home Reimbursements   Competitive Compensation - Among the best in industry - Annual bonus     OUR VALUES                   We earn trust through our actions and attitudes                                We win and grow as one team                    We listen learn and lead to help our customers succeed   #LI-JG1
Category
Development
ID
2021-1549
Job Locations US-Remote | US-NY-New York | US | US | US
At Khoros, our passion is to help the world’s best brands create customers for life. We build products we’re proud of, and we’re passionate about customer success. As part of the Vista Equity family, you’ll receive best in class development opportunities and the ability to work with customers like Samsung, HP, Sony, and Visa. The Khoros engagement platform comprises Online Community, Social Media Management, Messaging, and Voice of Customer products for digital customer service, social support and social media marketing teams to listen, respond and act on customer conversations – creating deep relationships and fostering brand loyalty and advocacy. As a Pre-Sales Solutions Architect, you will work closely with Khoros customers and prospects, helping define and build complex technical solutions leveraging the Khoros platform within the sales cycle . You’ll have success in this role by understanding the customer’s definition of business value, technical architecture,  and challenging them to think about new ways to differentiate and transform their business. In short, you’ll inspire some of the world’s most iconic brands to better engage with their customers by providing thought-provoking and consultative strategies spanning multiple technologies.  The perfect candidate is a well-rounded individual who has skills in strategy, technical analysis, cloud architecture, and solution design. The ability to quickly research new technologies and provide perspective as well as evaluate multiple solutions options (along with the implications thereof and the dependencies within) is key. This role is part of the Pre-Sales organization within Sales and works closely with partners in Product and Professional Services to articulate and present best in class design.
Category
Sales
ID
2021-1546
Job Locations US-TX-Austin | US-Remote
At Khoros, our passion is to help the world’s best brands create customers for life. We build products we’re proud of, and we’re passionate about customer success. As part of the Vista Equity family, you’ll receive best in class development opportunities and the ability to work with customers like Samsung, HP, Sony and Visa.   The Khoros engagement platform comprises Online Community, Social Media Management and Messaging products for social customer service, social support and social media marketing teams to listen, respond and act on customer conversations – creating deep relationships and fostering brand loyalty and advocacy.   We’re looking to add a Software Engineer to an already awesome engineering team. You’ll help us build an industry-leading analytics platform in the social media space. We're a team that believes in hard work and growing together with kindness - you should believe in that too.   Some Responsibilities Include: - Building an industry-leading cloud-based Analytics platform with technologies like Scala, Java, Postgres, Cassandra, Kafka, Spark, Docker, Kubernetes, and AWS  - Executing on the product and technical roadmaps - Championing and upholding an exceptional engineering culture and practices   Minimum Requirements - 3+ years of experience building cloud-based SaaS software with open-source server technologies - 3+ years of experience with relational (e.g., MySQL, Postgres) databases - Experience collaborating through git, pull requests   Nice to Have - Substantial experience with JVM technologies like Scala or Java - 2+ years of experience with event streaming and data processing technologies like Kafka or Spark - Experience with UI technologies like JavaScript, React, and Redux - Experience with nosql databases like Cassandra - Basic understanding of the Social domain and its APIs   We understand that there is no 'perfect' set of relevant experiences for our open roles - we do not expect this. We invite and encourage all candidates to apply, even if they are missing some of the items listed above. As a hiring team, we are committed to removing barriers to entry for candidates and approaching our team's growth plan through the lens of mobility, potential, and inclusion.     WHY SHOULD YOU JOIN OUR TEAM ? Supportive Culture - Performance Driven - Flexible Working hours   Great Benefits - Health, Dental & Vision insurance - Gym Allowance - Generous leave policy - Work From Home Reimbursements   Competitive Compensation - Among the best in industry - Annual bonus     OUR VALUES                   We earn trust through our actions and attitudes                                We win and grow as one team                    We listen learn and lead to help our customers succeed   #LI-JG1
Category
Development
ID
2020-1517
Job Locations US-TX-Austin | US-Remote
At Khoros, our passion is to help the world’s best brands create customers for life. We build products we’re proud of, and we’re passionate about customer success. As part of the Vista Equity family, you’ll receive best in class development opportunities and the ability to work with customers like Samsung, HP, Sony and Visa. The Khoros engagement platform comprises Online Community, Social Media Management and Messaging products for social customer service, social support and social media marketing teams to listen, respond and act on customer conversations – creating deep relationships and fostering brand loyalty and advocacy. We’re looking to add an Engineering Manager to an already awesome engineering team. We are responsible for building and maintaining multiple SaaS applications in the Social Media space. We work in small, cross-functional teams and love delivering value to our customers through shipping code often. As an Engineering Manager at Khoros, you’ll be responsible for your team’s overall success and engagement. You’ll be the spark that helps the team meet its goals and support engineers in their professional growth.   Some Responsibilities Include: - Motivating, leading, and managing a team of software engineers - Leading project planning, resourcing, supporting project execution, and ensuring overall project success - Supporting technical design and collaboration within and across teams - Collaborating with Product, Design and Support to understand and prioritize the most important work to keep our customers happy and platform healthy - Applying agile processes to support teamwork and improving through retrospectives - Contributing technically to projects and providing code reviews - Recruiting and hiring top engineering talent   Minimum Requirements: - 5+ years of experience building Saas-based applications on a team as an engineer - 3+ years of experience with cloud-based distributed systems like AWS, Azure, or Google Cloud - 2+ years of experience with web-based technologies like JavaScript, HTML and CSS - Experience in a technical or team leadership role - Experience working with cross-functional team members in Product, Design and Support - Excellent communication, collaboration and interpersonal skills   Nice to Haves: - Experience with Java or Scala and related tech like Spring, Hibernate, Finatra, etc. - Experience with real-time data processing tech like Kafka, Storm, Spark, etc. - Experience managing software engineering teams     WHY SHOULD YOU JOIN OUR TEAM ? Awesome Culture - Performance Driven - Flexible Working hours   Great Benefits - Health, Dental & Vision insurance - Gym Allowance - Generous leave policy   Competitive Compensation - Among the best in industry - Annual bonus     OUR VALUES                   We earn trust through our actions and attitudes                                We win and grow as one team                    We listen learn and lead to help our customers succeed     #LI-JG1
Category
Development
ID
2020-1516