Khoros, LLC

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Job Locations UK-London
Khoros is seeking an entrepreneurial Director of Marketing to manage our team in the EMEA region. The primary goals of this position are to increase awareness and build pipeline, and you will be responsible for planning, executing, and optimising marketing activities that drive market demand. The role reports to the company’s global Chief Marketing Officer, manages a small but mighty team composed of demand gen program managers, and will work closely with the regional sales management and teams and go-to-market partners. Simultaneously, you will be hands-on to execute those plans, quarter over quarter. You have comprehensive experience in marketing and you are keen to join this fast-pace organisation to contribute to our continued growth. Responsibilities include, but are not limited to: Leadership: Leads and mentors the Marketing team to provide ongoing coaching and feedback to support optimal performance and development Develops major goals and objectives for marketing channels Audits and reports on ongoing performance to ensure constant improvements and growth goals are met Builds strategic relationships with leaders across the organisation and within the regions to drive strategic goals and business objectives Marketing Strategies: Build the strategy by market, that drives to short and long term business and growth objectives in collaboration with local sales leaders and marketing leadership Define quarterly targets, metrics, go-to-market strategies and plans across Marketing, Sales, Customer Success, and Product teams to make sure that the company is equipped to meet plan targets and expectations Collaborate with the global Marketing team to identify and develop content themes and topics and execute a plan to develop the assets to drive metrics and goals Develop strategy and lead demand generation to ensure that all lead and demand generation and nurturing programs align with the strategic goals of Khoros What We're Looking For Proven experience creating and managing a regional marketing strategy plan at a SaaS company Experience with managing a team of marketers Experience working in region for a global company Prior experience working with and supporting a Sales team preferred Proven track record of developing marketing strategies, managing systems and processes and overseeing budgets Experience working with a geographically distributed team is preferred Travel required, approximately 25% of the time
Category
Marketing
ID
2021-1628
Job Locations UK-London
At Khoros, our passion is to help the world’s best brands create customers for life. We build products we’re proud of, and we’re passionate about customer success. As part of the Vista Equity family, you’ll receive best in class development opportunities and the ability to work with customers like Samsung, HP, Sony and Visa.   Khoros is seeking a Social Media Coordinator to add to our growing professional services team. The ideal candidate embraces a fast-paced work environment and is interested in supporting customers from a wide-range of industries. A working understanding of social media and major networks is preferred, as is a sense of curiosity and a “can-do” attitude. The successful candidate will be an organized, thoughtful communicator, with an interest in learning more about social media.   The Khoros engagement platform comprises Online Community, Social Media Management and Messaging products for social customer service, social support and social media marketing teams to listen, respond and act on customer conversations – creating deep relationships and fostering brand loyalty and advocacy.   The best Fortune 1000 companies in the world trust Khoros to help them build closer, more personalized and trusted relationships with their customers. Some of our clients: HP, Samsung, and LiveNation (to name a few). We are a Vista Equity Partners portfolio company, growing fast and adding new products to our platform organically and inorganically.  
Category
Strategic Services
ID
2021-1559
Job Locations UK-London
At Khoros, our passion is to help the world’s best brands create customers for life. We build products we’re proud of, and we’re passionate about customer success. As part of the Vista Equity family, you’ll receive best in class development opportunities and the ability to work with customers like Samsung, HP, Sony and Visa.   Khoros is seeking a Part Time Social Media Coordinator who specializes in Facebook Groups and is fluent in German to add to our growing professional services team. Ideal candidates embrace a fast-paced work environment and are interested in supporting customers from a wide range of industries. A deep understanding of Facebook Groups, social media, and major networks is key, as is a sense of curiosity and a “can-do” attitude.    The social media coordinator will manage Facebook Group-based social communities. They'll create and publish organic content, export and manipulate social data, as well as support strategic deliverables and plans to help Khoros customers unlock the most value possible from their social programs and the Khoros platform.   The Part Time Social Media Coordinator will work collaboratively with strategists, analysts, and social media managers to support group-based social programs that meet and exceed our customers' business objectives. This role will report to a Senior Strategist  and work closely with the sales and professional services teams to enable world-class social strategy and execution for Khoros customers.
Category
Strategic Services
ID
2021-1548
Job Locations UK-London
At Khoros, our passion is to help the world’s best brands create customers for life. We build products we’re proud of, and we’re passionate about customer success. As part of the Vista Equity family, you’ll receive best in class development opportunities and the ability to work with customers like Samsung, HP, Sony and Visa.   Khoros is seeking a Part Time Social Media Coordinator who specializes in Facebook Groups to add to our growing professional services team. Ideal candidates embrace a fast-paced work environment and are interested in supporting customers from a wide range of industries. A deep understanding of Facebook Groups, social media, and major networks is key, as is a sense of curiosity and a “can-do” attitude.    The social media coordinator will manage Facebook Group-based social communities. They'll create and publish organic content, export and manipulate social data, as well as support strategic deliverables and plans to help Khoros customers unlock the most value possible from their social programs and the Khoros platform.   The Part Time Social Media Coordinator will work collaboratively with strategists, analysts, and social media managers to support group-based social programs that meet and exceed our customers' business objectives. This role will report to a Senior Strategist  and work closely with the sales and professional services teams to enable world-class social strategy and execution for Khoros customers.
Category
Strategic Services
ID
2021-1547
Job Locations UK-London
At Khoros, our passion is to help the world’s best brands create customers for life. We build products we’re proud of, and we’re passionate about customer success. As part of the Vista Equity family, you’ll receive best in class development opportunities and the ability to work with customers like Samsung, HP, Sony and Visa. The Khoros engagement platform comprises Online Community, Social Media Management and Messaging products for social customer service, social support and social media marketing teams to listen, respond and act on customer conversations – creating deep relationships and fostering brand loyalty and advocacy. As an Associate Sales Engineer, you will be provided with the necessary training and mentoring to set a firm foundation for your entry into a career in the Khoros sales engineering organization. This entry level position includes an introduction to social marketing, digital care, community and corresponding best practices. The Associate Sales Engineer is responsible for maintaining demo environments and assisting in the development of responses to RFPs, RFIs, RFQs and proposals as required. You will also be responsible for assisting senior sales engineers in the strategy and design of recommended Khoros solutions. After completing product certifications, the Associate Sales Engineer will provide product demonstrations for internal and external audiences in a variety of formats (trainings, webinars, and opportunity support.) This position requires someone who is quick thinking, flexible, creative, and analytical. The ability to research, learn, and clearly convey complex information to our customers is a key component of this position.
Category
Sales
ID
2020-1519
Job Locations UK-London
At Khoros, our passion is to help the world’s best brands create customers for life. We build products we’re proud of, and we’re passionate about customer success. As part of the Vista Equity family, you’ll receive best in class development opportunities and the ability to work with customers like Samsung, HP, Sony and Visa. The Khoros engagement platform comprises Online Community, Social Media Management and Messaging products for social customer service, social support and social media marketing teams to listen, respond and act on customer conversations – creating deep relationships and fostering brand loyalty and advocacy. As an Associate Sales Engineer, you will be provided with the necessary training and mentoring to set a firm foundation for your entry into a career in the Khoros sales engineering organization. This entry level position includes an introduction to social marketing, digital care, community and corresponding best practices. The Associate Sales Engineer is responsible for maintaining demo environments and assisting in the development of responses to RFPs, RFIs, RFQs and proposals as required. You will also be responsible for assisting senior sales engineers in the strategy and design of recommended Khoros solutions. After completing product certifications, the Associate Sales Engineer will provide product demonstrations for internal and external audiences in a variety of formats (trainings, webinars, and opportunity support.) This position requires someone who is quick thinking, flexible, creative, and analytical. The ability to research, learn, and clearly convey complex information to our customers is a key component of this position.
Category
Sales
ID
2020-1518